Product faq


 Is green tea bitter?

Green tea does have more astringency as compared to the other teas and can be bitter only if it’s brewed incorrectly. Until you master the process, follow our brewing instructions and you will be able to relish a sweet and refreshing cup of tea every time.

 What are some of the key reasons that make green tea worth the effort?

The answers to this question can range from health to taste to aroma and may differ from person to person. While some people explore green tea as a health supplement for the multitude of health benefits green tea can offer, there are quite a few people who savour its fresh aroma and taste. What do you want from your cup? There’s only one way to find out. Order it!

 Can drinking tea help one lose weight?

Drinking tea regularly can increase the metabolism of your body and give you the energy to live a more active lifestyle. This in turn can be of great help if you’re trying to lose weight.

 What is EGCG in tea?

EGCG stands for Epigallocatechin 3 gallate. It’s a chemical compound, a sub-class of polyphenols known as catechin. These compounds are famous for their antioxidant properties.

What is the advantage of pyramid tea bags over regular tea bags?

Tea Culture of the World (TCW) brings you the finest teas from around the world. The silken pyramid tea bags are designed such that they provide more room for these fine tea leaves to open as they mingle with the water and rehydrate. Thus, giving you a luxurious brew in every sip.

 What is the difference between black tea and red tea?

There is no difference. While the Europeans and the Americans call it black tea due to the colour of the dry leaves, the Chinese prefer to call it red tea due to the colour of the liquor it brews. Although, at times, Rooibos tea from South Africa is listed under red tea for both its short needle-like red leaves as well as its brewed liquor that turns bright red.

 Do tea blends with other ingredients provide the same health benefits as pure teas?

There is very little research knowledge available on blended teas. Good quality teas if blended with beneficial herbs can offer multiple health benefits. However, a blend contains less quantity of tea leaves (as compared to pure teas) and hence the specific benefits of tea would be comparatively less.

 Does tea contain caffeine?

Yes, but a cup of tea contains far less caffeine than a cup of coffee. Tea also contains L-Theanine that helps counter the effects of caffeine. If you’re concerned about your caffeine intake, you will be happy to know that caffeine in tea virtually disappears after the first steep.

 Is decaf tea as healthy as regular tea?

There’s a widespread belief that decaffeination reduces the amount of antioxidants in the leaf, thus reducing the health benefits of the tea. But this belief is yet to be substantiated by research and science.

 Is decaf tea completely free of caffeine?

No. It’s impossible to remove all the caffeine content from tea. However, the quantity of caffeine in decaf tea is rather negligible, usually less than 5%.

 Is it true that tea doesn’t go bad?

Untrue. Like all organic substances, the compounds that produce flavour and health benefits degrade with time due to exposure to light, moisture and air.

 What care should I take while storing tea?

The first and foremost precaution while storing tea is to keep it away from air, light, moisture and heat. Avoid storing tea in the cabinet right above the stove. It might be convenient for the kettle but not conducive for storing tea. Store tea in air-tight containers. Moreover, never put a damp teaspoon back in the container to scoop more tea.

 Where can I get to read and research scientific information about tea?

Tea is one of the most researched topics around the world. There are hundreds of publications and papers available. Some of the more credible ones are:

  • Journal of the American Medical Association

  • The New England Journal of Medicine

  • Journal of Experimental Medicine

  • The American Journal of Clinical Nutrition

  • Journal of Clinical Investigation


 What is cold brewing?

Cold brewing is one of the simplest and possibly the healthiest brewing technique that can be used for any kind of tea. Brew your chosen tea in a glass of water (or a glass container) and refrigerate it for 8 hours or more without removing the tea from it. Take your glass out, remove the tea bag/leaves and savour a refreshingly healthy cup. Cold brewing is especially recommended for green and oolong teas as it makes their flavour smoother and sweeter.

 How can I brew iced tea?

Brew your tea with a higher ratio of tea to water (as compared to hot teas) so that you get a stronger brew, at least twice as strong as the hot tea brew. If you want an even stronger brew, do not steep it for longer, instead add more tea. Let the infusion cool down before pouring it over ice cubes so that it doesn’t become too diluted. Adding sweetener when the tea is still hot makes it dissolve more rapidly. The best dissolving sweeteners for serving unsweetened iced teas are sugar syrup and honey.

 How does oxidation impact the tea brewing process?

When the tea leaves and their compounds come in contact with heat, humidity and oxygen (air), a chemical reaction named oxidation occurs which is vital for the taste, flavour and health benefits associated with tea. The criteria for choosing a good tea that is conducive to the oxidation process are as follows:

  • The leaves should be clean, glossy, even-sized without twigs or stray particles

  • The tea should not be dusty, crushed or powdery

  • Upon steeping, the infusion should be clear and not muddy or unclear

  • The aroma and taste should be fresh


 Where does Tea Culture of the World (TCW) get its teas from?

Tea Culture of the World sources the finest teas, herbs, spices and fruits from around the world. Along with India, TCW brings you teas from tea-loving nations like China, Japan and Sri Lanka.

 Why are Tea Culture of the World teas a tad costlier than the regular ones?

At TCW, tea is not just a profession but an all-consuming passion. TCW leaves no stone unturned to source the finest quality of whole teas, herbs, spices and dried fruits. The meticulous process makes the teas better and the costs a little higher.

 Where can I buy Tea Culture of the World teas?

The best place to buy our teas is our website. You could also buy some of our select teas in some of the prominent supermarket chains.

 Does Tea Culture of the World use any artificial flavours?

Most of our teas do not have added flavours but when we do use them, we only use natural flavours.

 Is it safe to drink tea during pregnancy and breast feeding?

Ideally, no. However, you could have some TCW herbal infusions which are specially formulated for nursing mothers. Write to us to know more.

 What is Tisane?

Any beverage that resembles tea but does not come from Camellia Sinensis – the tea plant, is called Tisane (Tee-Sahn).

 Does tea stain the teeth?

There is a possibility of staining as tea contains compounds called tannins. You can avoid it but taking these simple but regular measures:

  • Rinse your mouth several times a day

  • Brush often, at least twice a day

  • Floss regularly

  • Visit a dentist regularly

Connection & confidentiality faq

 How secure is your website?

The best place to buy our teas is our website. You could also buy some of our select teas in some of the prominent supermarket chains.

 How do I create my Tea Culture of the World account?

Click on the create account link in the top corner of the home page and you’ll be done in a couple of minutes.

 Will you share my details with other companies?

Absolutely not.

 I have forgotten my login ID or password. How do I get it back?

You can get your password easily by clicking on the ‘forgot password’ link. Validate your request and a new password will be sent to you.

Shipping faq

 How long will I have to wait for my order?

  • Within India: 3 – 5 working days

  • Outside India: 7 – 10 working days


 Can I return the teas I buy online?

Unfortunately, with a product like tea we are unable to provide a return policy. Online orders cannot be returned. We regret the inconvenience.

 If the website is down, how can I order my teas?

Simply call on +91 022 25914192/93 and we’ll be happy to take your order.

 How can I track my order?

Once your order is processed, you will receive a confirmation mail along with the tracking number. You can enter this tracking number on the website of our logistics partners (Blue Dart or DHL) and track your order easily.

 How can I modify or cancel my order?

At Tea Culture of the World, we ship your order in 24 hours which means you will have 24 hours to modify or cancel your order. Once you receive the confirmation mail, you’ll not be able to modify or cancel your order.

 I have entered the wrong address/details by mistake. What should I do?

Kindly send us an email as soon as possible on and we will do the needful.

Listed above are some of the questions we have been asked frequently over the years. If you have any other queries, kindly send us a mail.